Exchange and Return Policies
OUR BIGGEST COMMITMENT IS WITH YOUR FULL SATISFACTION. If you chose your product in our online store, but, upon receiving it, found that there is a manufacturing defect, or were even dissatisfied with the product purchased, we guarantee your right to exchange or return within 30 days after receipt, if this period passes we can no longer guarantee the store.
Remembering that the first step to exchange or return is to communicate ourcall centerby e-mail: atendimento@storewow.com.br
Our team will instruct the customer on how to proceed with the exchange or return of the product.
As soon as we receive the package, we will do an analysis to confirm that everything is in accordance with the item's return conditions. After confirmation, our Customer Service Team will contact you, in which case you can choose between:
1.Exchange for any other product that is available in our stock.
2.Receive a refund of the amount spent on products.
The cost of shipping the product for exchange is at the buyer's expense.
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